Terms & Conditions

1. Acceptance of Terms

By accessing our website or engaging PixelCore IT Solutions (Pvt) Ltd (“PixelCore”, “we”, “us”) for any service, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website or services.

2. Our Services

PixelCore provides web design, web application development, graphic design, video production, photography, digital marketing, and SEO services. The specific scope, deliverables, and pricing of any engagement will be set out in a separate quote, proposal, or agreement.

3. Quotes, Proposals, and Scope

Quotes and proposals are valid for 30 days unless stated otherwise. Work outside the agreed scope may be subject to additional charges, which we will communicate before proceeding.

4. Client Responsibilities

• Provide accurate information, content, and materials in a timely manner.
• Confirm that you own or have the rights to use any content you supply.
• Review deliverables and provide feedback within agreed timelines.
• Designate a point of contact authorised to approve work.

5. Payments and Invoicing

Unless otherwise agreed, projects require an advance payment before work begins. Remaining balances are due according to the agreed schedule or upon completion. Late payments may result in suspension of work and may incur additional charges.

6. Revisions and Approvals

The number of included revisions will be specified in your proposal. Additional revisions beyond that allowance may be billed separately. Approved deliverables are considered final.

7. Project Timelines

We aim to meet agreed timelines, but delivery dates depend on timely client feedback and materials. We are not liable for delays caused by factors outside our reasonable control.

8. Intellectual Property

Upon receipt of full payment, ownership of the final deliverables transfers to you, except for third-party assets, licensed materials, and any proprietary tools or frameworks we use. We may showcase completed work in our portfolio unless you request otherwise in writing.

9. Confidentiality

Both parties agree to keep confidential information disclosed during an engagement private and to use it only for the purposes of the project.

10. Limitation of Liability

To the maximum extent permitted by law, PixelCore shall not be liable for any indirect, incidental, or consequential damages. Our total liability for any claim arising from a project shall not exceed the amount paid for that project.

11. Termination

Either party may terminate an engagement with written notice. You remain responsible for payment for all work completed up to the date of termination.

12. Governing Law

These terms are governed by the laws of Sri Lanka, and any disputes shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.

13. Changes to These Terms

We may update these Terms & Conditions from time to time. Continued use of our website or services after changes constitutes acceptance of the revised terms.

14. Contact Us

For questions about these terms, contact us at info@pixelcore.lk or +94 76 002 1133.